Digital Transformation Case Study: Insurance Industry Leader Modernizes Digital Presence

When a leading insurance claims service provider approached us about modernizing their digital presence, they faced challenges common to many growing businesses: an outdated WordPress template site, inefficient processes, and a busy operational team struggling to manage their digital marketing effectively.

The Challenge

The company's Vice President of Sales & Marketing knew they needed a change. Their existing website wasn't meeting their evolving needs for content management, lead generation, and claims processing efficiency. Like many operational leaders, she was juggling multiple priorities and needed a solution that would be both powerful and manageable for her team.

The Transformation

Working closely with their team, we developed a comprehensive digital transformation strategy that included:

  • Migration from WordPress to HubSpot CMS

  • Custom form development for streamlined claims processing

  • Mobile-responsive design optimization

  • Integration of branded elements and custom icons

  • Development of modular content systems for easy updates

The Partnership

What started as a website project has evolved into a comprehensive five-year digital marketing partnership. Our collaboration now encompasses:

  • Strategic social media management

  • Targeted Facebook advertising campaigns

  • Industry-focused blog content creation

  • Ongoing website optimization and maintenance

The Results

The digital transformation has delivered significant improvements for the client:

  • Enhanced user experience for claims submission

  • Improved site management efficiency

  • Increased organic search visibility

  • Stronger digital brand presence

  • Growing social media engagement

  • Consistent content publication schedule

Client Success Story

The VP of Sales & Marketing shared: "I just wanted to tell you how pleased I am with the website and all you have done and continue to do to help us achieve our marketing goals. I couldn't have done it without you. I love how we continue to enhance the site and appreciate you being there for all my technical (and trivial) questions and needs."

Download the Full Case Study

Want to learn more about how we helped this insurance industry leader transform their digital presence? Download our detailed case study to see how we:

  • Implemented custom HubSpot CMS solutions

  • Developed specialized forms for their unique needs

  • Created a scalable content management system

  • Built a strong foundation for ongoing digital marketing success